Common Questions About EV Charger Installation

1. “Can I install an EV charger at my home?”

This is usually the first question. People want to know if their property is suitable and whether they have enough electrical capacity. The answer depends on the existing supply, consumer unit, and charger location—but most homes can be accommodated with the right setup.

2. “What type of EV charger do I need?”

Customers often ask whether they need a standard or smart charger, tethered or untethered, and what charging speed is right for their vehicle. Many aren’t sure how their car, driving habits, and electricity tariff affect the best choice.

3. “How much does EV charger installation cost?”

This is one of the most frequent questions. People want clarity on:

  • Charger cost vs installation cost

  • Whether electrical upgrades are needed

  • What’s included in the quote
    They’re often relieved to hear pricing is transparent and tailored after a site survey.

4. “How long does installation take?”

Most customers want to know how disruptive it will be. For many residential installs, work can be completed in a single day, though more complex setups or commercial sites can take longer.

5. “Do I need planning permission?”

People regularly ask this, especially for flats or commercial properties. In many cases, planning permission isn’t required—but there are exceptions depending on property type and location.

6. “Is my electrical supply powerful enough?”

This is a big concern. Customers often worry about overloading their system or tripping power. Questions usually focus on:

  • Fuse size and load capacity

  • Whether load balancing is needed

  • Future-proofing for additional EVs

7. “Can the charger be installed outside?”

Yes—but people ask about weatherproofing, cable length, and safety. Outdoor installations are common, but placement and protection are key.

8. “Will the charger work with my EV?”

Customers often ask if a charger is compatible with their specific vehicle. Most modern chargers work across brands, but people appreciate confirmation and advice.

9. “Are there grants or incentives available?”

This is a very common question. People want to know:

  • If they’re eligible

  • How much support is available

  • Whether help is provided with applications

10. “Can you install chargers for businesses or multiple vehicles?”

Business owners frequently ask about:

  • Workplace or fleet charging

  • Scalability for future growth

  • Ongoing maintenance and support

11. “Do you handle certification and compliance?”

Customers want reassurance that the installation will be safe, insured, and compliant with current regulations—and that they’ll receive the correct certification after installation.